INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are all watches on MOMENTO original and brand-certified?

Yes — every watch at MOMENTO is 100% authentic and comes directly from official brand distributors. We’re proud to be an authorized stockist for all listed brands.

Does MOMENTO provide warranty for the watches?

Absolutely. All watches include the official brand warranty, ranging from 1 to 5 years depending on the brand and model.

How long does it take to receive my order?

We ensure fast and secure delivery across the country. You’ll get your order within 2–5 business days, with full tracking updates.

What payment options are available?

You can pay easily via Debit/Credit Card, Mobile Banking (Bkash, Nagad, Rocket) or Cash on Delivery, depending on your location.

Can I return or exchange a watch after purchase?

Yes. If your product is unused and in its original packaging, you can request a return or exchange within 7 days of delivery. Customer satisfaction is our top priority.

MOMENTO WATCH

MOMENTO is your trusted destination for authentic, world-class watches. We bring together a curated collection of premium brands — where craftsmanship meets timeless design. Each timepiece reflects elegance, precision, and individuality for the modern generation. With guaranteed authenticity and seamless service, we make luxury accessible to everyone. Discover your moment, only at MOMENTO.

CONTACT US

Phone: 01884-555532
Email: momentobd@gmail.com

Free standard shipping
on all orders.

Support forum
for over 24h

Address:

Dhaka, Bangladesh.

Do you have questions about how we can help your company?
Send us an email and we’ll get in touch shortly.